[email protected]

Please email our support team if your question has not been answered below. We will respond within 48 business hours.

Getting Started

  • What courses are offered at BOLD SCHOOL?

    BOLD SCHOOL officially launched with its inaugural course in February 2020. To see upcoming offerings visit the course page. If you would like to get updates on what's coming up next be sure to sign up for our email list.

  • How much does BOLD SCHOOL cost?

    BOLD SCHOOL does not offer a monthly membership at this time. Each course is uniquely priced. To view pricing click on the COURSES link above and see each course individually.

  • What tools and supplies do I need to begin?

    Each course will require different tools. Once you purchase a course it will outline exactly what you will need to complete the course. Since the courses are designed to go at your own pace you will have plenty of time to get the tools and materials needed before beginning.

  • How do I access a course I have purchased?

    Once you purchase a course you can always access it by logging in via www.boldschool.com with the email you used to purchase the course. The course will automatically appear on your dashboard.

PURCHASES

  • I purchased a class but it isn't showing up on my dashboard.

    There are two likely causes for this problem. Please check that you are logging in with the same email you purchased the class with. It is also possible that you mis-spelled your email when you purchased the class. If you believe this to be the problem please email [email protected] and provide the following information:
    - the name your signed up with
    - a list of possible emails you may have used
    - the date you purchased.

  • I originally signed up via www.creativityschool.ca. Where did Creativity School go?

    BOLD SCHOOL is formally known as Creativity School. We are rebranding our school so that we can bring more amazing offerings to you. We assure you that BOLD SCHOOL is still as awesome as it was the day it began...probably even better!

  • Can I share my membership by giving someone else my login?

    No, if multiple people share your membership, the system will automatically lock you out.

  • What if I cancel my membership?

    BOLD SCHOOL does not offer monthly memberships. If you purchase a course individually you will have lifetime access. If you close your account you will lose access to any course purchases you have made. If this happens accidentally please contact our support team.